Introduction
JuJubi provides a messaging and calling application that uses your phone number to enable communication. This Privacy Policy describes how we collect, use, store, and protect your information. By using JuJubi, you agree to the practices described below.
Information We Collect
a. Account Information
- Phone number
- Country code
- Optional display name and profile picture
b. Device & Push Information
- Firebase Cloud Messaging (FCM) token
- Apple Push Notification / PushKit VoIP token
- Device type and platform information
c. Usage & Diagnostics Data
- App version and device info
- IP address
- Logs related to message delivery, call setup, performance, and crashes
d. Messaging & Calling Metadata
- Sender and recipient phone numbers
- Timestamps
- Call identifiers
- Technical signaling information (SDP, ICE)
(We do not record or store audio/video content.)
How We Use Your Information
- Verify your identity using OTP login
- Deliver messages, notifications, and incoming calls
- Establish and maintain voice/video connections
- Prevent abuse and detect suspicious activity
- Improve app performance and reliability
- Provide support and communicate updates
Legal Basis
We rely on:
- Contractual necessity to provide messaging/calling
- Legitimate interest for security and performance
- Consent for optional data shared by you
Sharing of Information
We do not sell your information.
We may share data with:
- Service providers supporting app functionality
- Regulatory authorities if legally required
- Other users as necessary for communication (e.g., your phone number)
Data Retention
We retain data only as long as needed to:
- Provide the app
- Meet legal obligations
- Resolve disputes
You may request deletion of your account or data.
Security
We use:
- HTTPS encryption
- Time-limited authentication tokens
- Hashed refresh tokens
- Restricted internal system access
Your Rights
Depending on your region, you may:
- Request access to your data
- Correct or update data
- Request deletion
- Withdraw consent
Contact us to exercise these rights.
Children’s Privacy
JuJubi is not intended for children under 13. If we learn data was collected from a child, we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy as needed. The “Effective Date” will always reflect the latest version.
Contact Us
For questions or concerns:
Email: support@jujubi.chat